Location/place: India
Name of company/service: reliance
I have sent numerous mails regarding the same manner and i have been charged 4 times the late fees. i have made a payment and it is in my bank statement. this matter has been 4 months old, now when can i expect a solution i always get a reply saying you have forwarded the matter to your concerned team but there has been no solution to the same.
if you want me to simply discontinue the connection then kindly tell me i would not like your low grade services. if you cant provide a solution how will reliance give me the required service. i will make sure i never recommend reliance to any of my known person and will post the same problem on the consumer court forum.
I would like to discontinue my number as i am being charged unreasonable amount of late fees and my problems are not being solved.
this is my final notice and mail i will not make any payments until my complaint is solved.
Please find the attachment of the scanned copy of the receipt.
Cust name : Dot Scan pvt ltd
Landline no: 11-30525224
Billing A/c no: 100000100284438
On 3rd November 2012 I had made a payment of Rs 465 via
“net banking transfer”
Bill no : 283677215692
The payment is being reflected in my bank statement of
“Central Bank of India” but not in your account.
Details of the payment are as follows:
Transaction Date: 2012-11-03 12:55:27
Merchant Code: IB00004
Merchant Name: RELIANCEMOBI
Bill Paid: 465.00
Debit A/C: OD-1171900509
Journal No: 305658743
BRN: MCBI2842991954
Reference No: 118517973
Status: SUCCESS
Kindly do the needful and update the payment details with a confirmation to me. I will not be charged any kind of late payment dues please make sure of that and provide me with a new bill without late payment charges.
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