Location/place: Lucknow, Uttar Pradesh
Name of company/service: TATA DOCOMO
My name is Ankur Singh Mob No. 9044155686 (Prepaid Connection) and I am using your TataDocomo Service since 3 years but these days I am really very fedup with your sudden unauthorized balance deductions.
On 23rd January 2013 My balance was Rs.180 at around 9 pm. But today morning i.e 24th January 2013 My balance is Rs
8.31.
Now my question to you is Why there is sudden hefty balance deductions even when I have not used any of your service.
When I called up your customer care no. on 24th January morning they not even bothered to listen my complaint properly.
In addition I want to tell you that I have never used your GPRS service ever and this you can check from your previous records. I also want to tell you that I have already deleted your GPRS settings from my phone 3 months back then why this balance deduction has taken place?
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