Location/place: Mumbai
Name of company/service: Svaiza.com
i ordered an I phone for me from Svaiza.com, now he did not check this sites background. They charged Rs. 699 from my account as he went through online banking. Placed the order online on 25th Jan 2013 . I made a check about the company and I was amazed to see that this company has been cheating hard working Indians all accross the company. I learnt what this company does is it puts items on heavy discounts and when people order they then send the a email confirmation WITHOUT ORDER NUMBER. They just write your Order number … Now customer is suppose to receive the item in 7-8 working days and then they send an email that item is out of stock. Then they tell the customer that according to their policy items purchased on discount can not be refunded so you can buy something else for same price. Other items are really expensive as compared to other sit. This is exactly what they just did to me. This site does not have a Landline number and they never answer the mobile numbers mentioned. Then when someone complaints they ask for the order number which they do not mention in the confirmation email. How can the customer know?
Their second way of cheating people is that they tell people you can win a Iphone for rs399 and people send money which they never tell them that they have won, and when people beg they ask them to buy something for same amount and they never send that. HOW IS THIS GOING ON AD WHY IS THERE NO ACTION AGAINST THEM? HOW IS THIS SCAM GOING ON?
I want my money back or the iphone or I want these people ARRESTED. My Father is also looking it up legally.
Also how can we get this site down and get these people Arrested?
Here is the order confirmation I received without ORDER NUMBER.
Dear Margaret,
You have successfully registered for svaiza contest .
Thank you for participating in contest.We will be updating you on the contest result by email .
If you are not the Contest Winner then you will get back Rs.699 as your credits through which you can buy products in svaiza.com..
Amount has been credited to your svaiza account.
Your svaiza Transaction Id : 10491948
Cheers,
svaiza customer Care
THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.
Please take action or i will report an FIR in 24 hours time.
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