2nd hand laptop sold at SUPREME Pvt Ltd, Kolkata

Location/place: Kolkata

Name of company/service: SUPREME PVT LTD

I have purchased a Dell Laptop N5110, Service Tag No. 6CX5VQ1 from Supreme Pvt Ltd, Kolkata on May,19,2012. But from the very first day it’s having problem. When I call Dell Service centre I came to know that supreme has sold me a second hand/ Referred/ (already been replaced) which can’t be replaced anymore. This can be proved by the bill itself. At the time of purchasing I was not aware of the fraud.

Now Supreme is denying the fact and after several attempt they neither could solve my problem nor replace it.

I have the bill and service centre memo (repaired twice but problem persist). Literally I couldn’t use my laptop for a single day.
I have no option other than register complain against supreme and Dell in consumer forum”