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I am deprived of services- they are not delivering the promised speed of internet connection respite of several requests

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AdminPost
in ,

Location/place: uttarpara, hooghly

Name of company/service: Sify Broadband/ Sify technologies Ltd.

HI,

I have taken an internet connection from the Uttarpara channel partner (Unique broadband) of Sify Broadband services.

I am given a plan of RS 570 and the promised or expected speed should be 380 kbps.
But they are not providing it for last 5 months and so. I have been requesting them to do something. But both the parties are blaming each others.
When I ask UNIQUE BROADBAND they ask me to call or contact SIFY BROADBAND. I have not got any service from Sify. They never turned up to my home to check the issue. NO technicians are coming.

I am deprived of the services promised. As a consumer I must get the services promised. Being helpless I have to lodge complaint here.

Let the world know how CHEAP/POOR SIFY BROADBAND SERVICES HAVE BECOME and how they CHEAT CUSTOMERS while never forget to take money as the subscription.

Comments

2 responses to “I am deprived of services- they are not delivering the promised speed of internet connection respite of several requests”

  1. H.K.SEN Avatar
    H.K.SEN

    I have a Broadband connection from Unique Broad Brand service( 242 B.K. Street, uttarpara).Most of the time they do not take care of the service. Even they do not pick up phone , if fortunately they pick up phone they do mis behave with customer. I have bitter experience from them. I am thinking for an alternate service. Can some one suggest me for an alternate Broad brand service in this locality

  2. Monojit Avatar
    Monojit

    Hi, Mr Sen, even I have faced similar situation of misbehavior and poor service from UNIQUE BROADBAND, I am deprived of internet connection for 7 days and they are so reluctant to solve this issue, in utter distress I had to search for alternatives at Uttarpara and I have found one service provider as Abir Telecom – 8697821709, located near GOURI CINEMA HALL. Think this will ease your concern.

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