Location/place: Delhi
Name of company/service: State Bank of India
I have raised a complaint regarding technical issue i faced during ATM transactions on dated 03-12-2012.
I used my SBI ATM cum Debit card at Punjab National Bank ATM Machine ( location – Bahadurgarh, Distt. – Jhajjar ( Haryana) PIN – 120507).
I used it for two times but it shows some screen hang over the PNB ATM screen but it did not dispense the cash not even a single time.
Than after i get back to SBI ATM Machine on railway road, Bahadurgarh. There i withdraw amount of Rs. 5000/-, than i got to know that there was two unauthorised transaction of Rs. 10,000/- each from the Mini Statement receipt.
These transactions are not related to me, this may be due to that techincal issue i face at PNB ATM machine, where i first use my ATM card.
Sir, Please look into the issue and arrange to credit the amount in my account as soon as possible.
Details –
Name – Ram Mehar Singh
A/c no. – 10454862510 ( S B Account )
Branch – Sakur Basti, Delhi.
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