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Rude behaviour from Customer Care

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by

AdminPost
in ,

Location/place: Pune

Name of company/service: Idea

My Idea Mobile Balance is deducted for same Value Added Service twice on 15th Dec 2012. When I asked the Customer care Service persons, they looked into there database and started behaving in rude manner and saying that “You are asking the same information again again so we are disconnecting your call”.
I tried -12345 and 198.

Comments

One response to “Rude behaviour from Customer Care”

  1. IdeaCellular Avatar
    IdeaCellular

    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC311313 in the subject.

    Regards,
    Idea Cellular

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