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DELAY IN ACTIVATION OF NEW SIM CARD

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AdminPost
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Location/place: JORHAT, ASSAM

Name of company/service: IDEA CELLULAR

I PURCHASED AN IDEA PREPAID SIM CARD ON 01.12.2012 WHICH WAS DUE TO ACTIVATE BY 03.12.2012 , BUT IT DIDNOT. ON ENQUIRING AT THE RETAILER IT WAS FOUND THAT MY FORM WAS NOT FILL PROPERLY. AFTER FILLING A NEW FORM COMPLETELY, I WAS GIVEN A NEW DUE DATE OF 07.12.2012.
BUT, UNFORTUNATELY MY SIM CARD DIDN’T ACTIVATE . I IMMEDIATELY FILLED A COMPLAIN WITH THE IDEA CUSTOMER CARE (LAST 4 DIGIT OF COMPLAIN NO. :1325) UPON WHICH I WAS INFORMED THAT MY SIM WILL BE ACTIVATED ON 13.12.2012 BY 1600 HRS. BUT IT AGAIN FAILED TO ACTIVATE . . PLEASE HELP. .

Comments

One response to “DELAY IN ACTIVATION OF NEW SIM CARD”

  1. IdeaCellular Avatar
    IdeaCellular

    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC311099 in the subject.

    Regards,
    Idea Cellular

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