Location/place: Delhi

Name of company/service: Barclay / Credeit Card

Dear Team,

I am harassed by Phoenix ARC to made the payment which I already done. They are threatening & used abused language to me & my father, my father is not well they are senior citizen, kindly help us from this harassment.
My card number is 4339485352529157 & Barclay bank convert the amount (25000) in Installment & Block the card in 2009, after 2009 till 2011 I submit about 45000/- till yet & still they are forcing to made payment of total 26000 & principle 7000/- when i always ask them to provide the total detail which i submitted but they clear said they do not provide the same. as per me i have already made excess payment. I have all cash receipt. Two time they said this the final amount kindly paid it & their would be not due on card but still they are asking for payment.

I send many mail to Kotak (which is manageing to Barclay Credit card dispute) but they havent responde any mail.

Now Phoenix ARC (Arjun Singh) are threatening & used abused language to me & my father they are continuously Phone to us & used abused language.

I am mentally disturbed from this same my father, they are forcing me to made payment which i already made.

PHone Number they are using. 65678911

Card Blocked date :- 8/09

Card Number “= 4339485352529157

iNSTALLMEnt :- 25000/12

paid all installmetn & made 25000/- still the amount is same.


Comments

2 responses to “Harashed”

  1. Kotak Support Team Avatar
    Kotak Support Team

    Dear Sir,

    We trust that the concerned team official has already spoken with you last evening and understand that as per your discussion, you will be providing the relevant details to the team today evening for further investigation.

    Thanks and Regards,
    Kotak Support Team.

  2. Hi just wondering if ur issue has been resolved, i am been harrassed the same way

    Regards
    Deepali

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