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COMPLAINT AGAINST AIRTEL DIGITAL TV

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by

AdminPost
in ,

Location/place: India

Name of company/service: AIRTEL DIGITAL TV

I BROUGHT A AIRTEL DIGITAL TV NETWORK 3 MONTHS BEFORE BY PAYING ANNUAL SUBSCRIPTION, THE REMOTE PROVIDED BY THE COMPANY WAS WORKING WELL SINCE VERY FIRST DAY BUT WE WERE ASSURED THAT ITS NORMAL . BUT NOW THE REMOTE HAS STOPPED WORKING AT ALL , I HAVE MADE THE COMPLAINT TO CUSTOMER CARE 3-4 TIMES BUT I AM NOT GETTING ASSURANCE FROM THE CUSTOMER . THEY ASSURED ME THAT THE TECHINICIAN WOULD BE COMING TO YOUR PLACE TO RECTIFY THE PROBLEM , BUT NOBODY CAME TO MY HOME AND THIS HAS HAPPENED WITH US 3-4 TIMES . I AM SUFFERING WITH THE AFTER SALES SERVICE BEING PROVIED BY THE COMPANY

Comments

One response to “COMPLAINT AGAINST AIRTEL DIGITAL TV”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste,

    This is to inform you that your concern listed on 07 Nov. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at http://www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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