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faulty nokia C6

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Location/place: chennai

Name of company/service: nokia

My nokia phone C6-00 IMEI number 357901043275120 was bought on 7th jan 2012 since the day i had bought my phone i face nothing but problems, with in the first 8 months i have given my phone more than 4 times due to software issues, then there was an issue with my phone display. Last one month before my phone has software issues, bluetooth was not working properly , the display is still messed up and the phone keeps getting switched off at its own free will. I am tired of giving my phone to nokia care service centre as my issues are not getting solved . I am spending more time at nokia care than actually being able to use the phone. Finally i got my phone back on 26th sept 2012. The same display problem has started again. So i request the forum to kindly consider the case and take the necessary action as soon as possible, as i need compensation for all the time and money spend . The inconvenecience of being unable to use the phone has been immense.
Last job sheet number: 914465550/120912/43
complaint number: 113304154412
my mobile number: 8124919394

Comments

2 responses to “faulty nokia C6”

  1. Nokia India Avatar
    Nokia India

    Hi,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details

    1. Contact Number
    2. Your Location
    3. Device IMEI number.

    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

    Do include the complaint link in order to speed up the process.

    Regards,
    Team Nokia India.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

  2. Avatar
    Anonymous

    it’s been more than 48 hours since i’ve mailed at [email protected]. But, unfortunately I haven’t received any response from Nokia. I’m expecting your response ASAP.

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