mobile not shipped

Location/place: aligarh

Name of company/service: Timtara.com

dear sir,
I have order a mobile on 29/09/2012(order no-10332940)by timtara.com site.
but till today he not shipped my order and not procure for cancellation.
please till me what i will do.

With Regards
Dharmendra kumar rana
ph.09927667544