Location/place: gandhinagar
Name of company/service: hindustan unilever
Sorry I am forced to write to you as I am not getting any support from the Customer Service department of Hindustan Unilever Pureit.
i am extremely unhappy with the product i have purchased that is Puriet classic. i had brought the product on 9th October 2012 from Reliance Isscon mall ahmedabad. the day i got the product we poured the water and till date that is 22nd Oct the wate rhas not entered the transparent chamber.
i made a complain on 11th oct customer ID 1931552119 and further i consequently made a complain almost the for more 4-5 times but till date today 22nd oct 2012 no service engineer came from ur side. I had many times requested for refund but all the executives that I had talked with so far say that they will escalate this matter and they will arrange a callback for me from their senior but no body contacts me. All I want is to return the product and get refund cordially.
the worst service i have come across in my life.
i hope u will take the nessesary action .
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