Location/place: Bangalore
Name of company/service: Airtel
Hi All,
I would like to bring my issue in your notice that please do not buy Airtel DTH because the call center people are all dumb and they do not know the meaning of escalation nor they stand by their own words.
I re-located my dish a week ago and my account is still in suspended status. Everytime I call them I’m told that the issue will be resolved in 24 hrs. It’s been 7 days. I wonder if their 24 hrs are equivalent to a light year!
Above all, they are fraud too. I lost my View card and asked for a new card. I payed Rs 700 for the new card and I got a second hand damn old card. When I raised this conceren to the call center guys. Nobody is even ready to take down the complaint regarding this issue. either airtel should provide me a refund or a replacement with a new card.
Also, being a telephone service providing companies they do not have enough lines and their toll free no. is always busy. 1 out of 50 call will get connected.
Cust ID – 3001267118
Regd
Pooja
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