Non refund of home loan processing fee by Axis Bank

Location/place: Kharghar- Navi Mumbai

Name of company/service: Axis Bank

Dear Sir,

To give you a background I purchased a flat in kharghar Navi mumbai. While applying for loan I took help of Mr Sunil Yadav of vashi Navimumbai who told me that he will try process loan through AXIS Bank or LIC housing. I filled both the forms however the loan sanction from axis bank took lot of time. Mr Yadav was blaming and cursing the Axis officers and told me that the loan is not sanctioned and even the processing fee will not be deposited so I should shift to LIC which eventually I did.

My LIC HSG loan got sanctioned and disbursement happened, however same time my axis bank processing fee cheque was deposited and debited from my account. cheque no 0258880 dated 15/12/11 drawn in favour of Axis Bank and amount of Rs 11030. This cheque was given as processing of home loan application for Axis bank.
I didn’t avail any loan and had commitment from Sunil Yadav that this cheque will not be deposited, however it got deposited. Later when I raised this issue he assured me that whole of money will be refunded. I followed several times with him as well as couple of times with Mr Vishwanath kulkarni from axis bank in month of March-12 however there was no revert. Also I said that if loan has got sanctioned then where is loan application no and sanction ID which they failed to provide.
Initially both told that it will be done after March closing, but I haven’t yet received my money.
I checked with few legal friends and they suggested me to go to consumer court (preferably of navi mumbai / thane) or bank ombudsman with all the details and lodge a case against Axis bank and Mr Yadav/Vishwanath claiming all the damages.
I am keen to do this more from ethical point of view rather than monetary benefit. Also want agents like Mr Yadav aware as to how they blame Axis bank as well as LIC just to make their commission with no loyaltly.

I approached Axis bank vile Parle branch in month of sep and the ARM for home loan was a female very co-operative and polite. She called up Mr vishwanath and asked him to send the loan details which he agreed before her but so far haven’t mailed me.

Request you to look into it and help me with refund as well as black list such agents.

Rgds
Jai Daga
Mob # 9820614804
[email protected]
Kharghar Navi Mumbai