Location/place: Kanpur(Uttar Pradesh)
Name of company/service: Asus Technology PTE Ltd(India)
Dear Sir/Madam,
I purchased a Netbook of ASUS dated 01/08/2012 for my wife,i am mentioning the netbook details below
ASUS Netbook (Red)
Model No: ASUS Eee PC R051CX
SR.No: C20AAS055353
VN: 8190
After few days all of a sudden the hard disk of the netbook crashed i registered a complaint in company the hard disk was replaced after a month the complaint number was 7285608 dated 22/8/12.
During the first time of the complaint i requested the company officials to replace my netbook with new one they said we will replace the hard disk only.
After the replacement of the hard disk within 4-5days again the netbook having the same problem hard disk not detectable i mailed this problem to company officials but till date i have not received any reply from any of the officials.
Sir i am very upset with the company attitude and after sale service.
Sir kindly look in to the matter and provide me a solution.
Thanks Much
Samrat Kanjilal
+9935868111
Prop.
Kamakshi Sales & Services
Kanpur(Uttar Pradesh)
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