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Free sceam not given me

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AdminPost
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Location/place: Sendhwa

Name of company/service: Videocon d2h

Sir.mera nam Shailendra Agrawal hai.mene date299\2011 Ko videocon d2h ka 2610\-Rs ka recharg karaya tha.jisme company ki sceam 12 2 Mahine thi.(12 Maah ke recharg par 2 maah free).baad me mere dwara ten cricket activat karaya tha jiske agest mene 110 & 482 rs. Ka balence dalwaya tha jo mujhe 14Mahine ke liye tha.mujhe 2 mahine free milakar mujhe d2h sarvice date 29\11\2012 Tak milna thi.lekin meri service 219\2012 Ko hi company dwara rok di gayi hai jo company ke dwara dhokha hai.me chahta hu mere sath nyay ho.mera mob. no.09826326513 Hai. Thanks

Comments

2 responses to “Free sceam not given me”

  1. Videocon d2h Avatar
    Videocon d2h

    Dear Shailendra,

    We have forwarded your issue to our concerned department and will get it resolved at the earliest.

    Warm Regards,
    Videocon d2h Team

  2. Videocon d2h Avatar
    Videocon d2h

    Dear Shailendra,

    We understand that our representatives have got in touch with you and have explained you the details regarding your issue.
    Please note that, on 29th Sep 2011, you had paid for 11 months and got 60 days extra on recharge of Rs 2600 for New Gold Sports and not 12+2.
    We have taken a note that, the recharge discount has already been credited in your account.
    Further, you had done a recharge of Rs 110 only and Rs 482 as mentioned by you is the recharge discount posted in your account by us on 11+2 months.
    We have taken a note on your satisfaction with our services.
    Please feel free to contact us in future.

    Warm Regards,
    Videocon d2h Team

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