Location/place: Kolkata

Name of company/service: NOKIA Care, Gariahat Centre, Kolkata

On 18.7.2009, I had to visit nokia care because of problem with battery charging of my one and half month old mobile set 5310. The assistant took my set plus charger and ask me to come after two hours. After about two hours when I visited the centre they handed me the job sheet saying your mobile have display problem asked me to come in the evening. It was 3pm at that time. In the evening when I came to the centre they said to come next day. On next day they handed me a new charger and asked me to come after few days for the handset. After few days they said that my set has been sent to Delhi ask ask me to come after a fortnight. Today three years have passed but i didn’t receive my hand set. In the mean time I got transfered to Andaman. Before going to Andaman i visited the centre, they sang the same song.
Suggest me what should I do.

Debashis Saha
28.8.2012 Job Sheet no. 265504886/090718/64


Comments

One response to “What is Nokia”

  1. Hi,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details

    1. Contact Number
    2. Your Location
    3. Device IMEI number.

    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

    Do include the complaint link in order to speed up the process.

    Regards,
    Team Nokia India.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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