poor service of samsung.

Location/place: P 1B shankar vihar delhi cantt new delhi

Name of company/service: samsung

what a shame. Samsung, the company that claims good after sales service, is a complete sham. five days and still counting to get my fridge repaired satisfactorily. service centres are closed on sundays. so, no service. just your bad luck if the fridge cops it on a saturday. in my case it was a friday. lots of time for the complaint to have been suitably looked into. but delay of two full days and finally using a substandard part has led to great wastage of things, harassment and trouble all around. would like to know how the company will suitably compensate me for the trouble it has caused me by being a customer of theirs. my mail id is [email protected]


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