Location/place: Jalandhar
Name of company/service: Spice Mobile
Dear Sir/Madam
I have perchased Spice Mobile having model no.-M5500 from mobile Store, jalandhar on date 18/12/2011(with one year warranty). In the month of August,2012 mobile keypad has some problem. I submit my mobile to Service center of Spice Mobile in jalandhar (Shree communications, Near Shanai Palace, Jalandhar). After verification of mobile phone on service center, They made the job card (having job card no. 3755 on date 11/08/2012) for the repair of the mobile. when I again come to collect the mobile from service center, they said your mobile screen is in broken condition, so there is no warranty for your mobile phone . also there is water in your phone, so no warranty,but when i given the mobile phone to service center phone is in ok condition, only keypad has some problem, no screen is broken, no any water problem, after 10 days, when i come to collect the mobile from the service center, they torn my job card in front of me and behaved rudly and said do anything what you can do…….there is no warranty for phone. dear sir, this is the dadagiri of the company, they have given the warranty, but now they refused for the same even i have one year warranty card and they also given my mobile in very bad conditions……i want the justice for the same……please confirm all the details and give me the justice for the same.
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