NOT Getting refund from IRCTC

Location/place: Kolkata

Name of company/service: IRCTC

Sir ,

i have booked a 2 ticket 4 months before (between 15 days)but both train was late more than 10 hrs than i am not travel led by the same trains and i filled a TDR as per IRCTC Norms but till now dont get any refund from IRCTC.

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