Location/place: Lucknow
Name of company/service: shopping.indiatimes.com
I had ordered a 68 pieces dinner set after
seeing an advertisement for the same in Lucknow Times in July.The advertised product was claimed to be Microwave and deep freezer safe,100% food grade, AIR TIGHT and Dish Washer safe. I paid through cash on delivery.But the product is not at all airtight. Infact the lids are falling off even if you tilt the container. I registered a complaint on their complaint number (Complaint ID 318580) on 16 July 12. I had registered the complaint on their customer care number 09024666666. Since then I must have made at least 20 calls. Every time I am told that somebody will contact me in 24 to 48 hours but till date nothing has happened. I had bought the product because it was advertised as AIR TIGHT to keep kitchen items safe from moisture, but the product is totally wrongly advertised. I am tired of complaining again and again. Please help.
Leave a Reply