Location/place: Gurgaon
Name of company/service: Britannia
I am a fan of Tiger Krunch. I buy 3 packets daily of the same for evening tea with my friends.
Unfortunately, I found a hair in a biscuit. I am a hygiene conscious to the core. and it was very hurting to see that sight. I was fotunate enough that I saw it, else i would have consumed the haired biscuit.
It is very depressing to see organization like Britannia is not able to maintain quality controls. I have been a loyal customer to Britannia over the years ever since I grew up and started buying biscuits for my own consumption.
i also called the customer care number mentioned ,18004254449, but again another disappointment hit me when call was not answered twice, after which i thought of writing the issue to you over website.
LOT No. – A081234
PKD – 09/08/12
Barcode reading : 8901063155145
I want this matter to be sorted out to the earliest.
Please note that it was disturbing, depressing, hurting and i felt like puking looking it at the sight.
I have Unhygienic food’s phobia. and it was a scene where i felt there was fear, worry, phobias, anxiety, depression, irritability, etc.
To remind you i shall wait only till 7 n the evening.
also try making your call center efficient or mention timings of the same.
Mobile Number was provided but no call received. Called Executive Office at BANGLORE, but then no one was available and then did not recieve any call back as well. even after leaving contact number and name.
– Ayush Khanna
9582012333
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