Extremely Poor Customer services Provided by Orient Fans during warrenty Period

Location/place: Ghaziabad

Name of company/service: Orient Fans

Extremely Poor Customer services Provided by Orient Fans during warrenty Period
I Have Purchased a orient Fan in March’12 covered under warrenty.
Fans not working since one and half month.I have Logged the complaint in customer care almost a month back but very poor response from there side.

Nobody is bothered to close this it is open since a month now.
Even the Customer Care Rep. reponse is very poor and unsatisfactory.