Poor Service of Blackberry.

Location/place: New Delhi

I bought Blackberry Curve 9360 from an authorised dealer named SUN TELESERVICES (K-18, Lagpat Nagar-II) on August 02,2012. The battery backup was really poor, I took the cellphone to the service center named as REDINGTON INDIA LIMITED (B-32, Ist floor, Lagpat Nagar-II, New Delhi) on August 10,2012. They said the cellphone will get replace and asked me to come and collect the replacement certificate on August 14,2012. The work order number is as follows DEL/BB/12/16817. When I asked for the replacement certificate on the said date firstly the staff misbehaved and then asked me to call and come again for the certificate. They have not given me any backup/secondary cellphone and is harassing me.


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