PHOTON PLUS CONNECTION BLOCKED

Location/place: UDAIPUR

Name of company/service: TATA DOCOMO

Dear sir,
my tata photon+ internet connection no 9214776479 has been blocked without
any information.when i called customer care,they told me that documentation
not updated..WHILE I APPLIED FOR POST TO PREPAID MIGRATION ON
14-5-12(req.no.309279001) with DOCUMENT AND PHOTO,connection migrated,then
on 29-5-12 it was blocked due to documentation issue..AGAIN I SUBMITTED
SAME DOCUMENT AT AKASHDEEP CHETAK UDAIPUR the same outlet where
application given,PROBLEM RESOLVE..NOW AGAIN ON 9-8-12 SAME CONNECTION
BLOCKED WHITHOUT ANY PRIOR INFORMATION.WHILE CONTACT ON CUS CARE(
req.no.psmr12010734) …AGAIN SAME ISSUE..THAT DOCUMENTATION NOT
UPDATED…WHILE CONTACT AT DEALER POINT..THEY ARE SAYING…WE HAVE SEND ON
4-6-12..NOW YOU JUST CONTACT TO COMPANY OR GIVE US ONE MORE TIME…DOCUMENT
AND PHOTO…NOW THE QUESTION IS…IS THIS FAIR TO ANY CONSUMER…SO PLS
RESOLVE AS EARLY AS POSSIBLE…
Thanks
Praveen kumar jain
9829116044
7597296306


Comments

One response to “PHOTON PLUS CONNECTION BLOCKED”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Praveen,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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