Location/place: Mumbai
Name of company/service: Vodafone
Dear Sir/Maam,
Vodafone has been deducting unnecessary balance from my account which is a meager 10paise every few minutes for couple of days. First i thought its a one off thing but it started happening every week and balance close close to 20 rs/day started being deducted at the rate of 10paise every few minutes. The recent date being 8-August 2012.
When I call on their helpline they say its for data services but my blackberry data plan is already active which is unlimited. SO how can they charge me when I already have their unlimited plan.
The Deductions stop after few days.
-Surprisingly these deductions are not reflected in my last 3charges which i have access through by pressing *111# and choosing option 3 which is last 3 charges.
Which makes me think that Vodafone India is running a scam like this where they deduct meager amounts of 10 paise from every customer for cpl of days. Going by the no of customers they have this 10paise when taken together would be millions of rupees. Is this Vodafone’s way of recovering the taxes it had to pay to the Indian Government recently.
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