Deny to issue Duplicate copy of bill

Location/place: Ghaziabad

Name of company/service: mobile planet, shop no -0116565055. a 57/58, near agrawal sweet corner, new ashok nagar 110096

[email protected]
shop Owner Name – mr. Nitin Bansal
contact no – 9818405041
shop name: mobile planet
shop no -0116565055
Address: a 57/58, near aggrawal sweet corner, new ashok nagar 110096
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Above is the detail of the shop from where i have purchased Samsung wave series mobile in sep 2011 . issue is very simple that right now i am facing problem in cell and unfortunately i lost my receipt so when i go to service center they asked for bill, than i explained the things and than they told me if i will submit duplicate bill than they will only look my cell free of cost, as i have a box of my cell there manufacturing is also mentioned sep 2011 if you will count from that date than still 1 year is not crossed but still service center is asking for bill and shop is not issuing duplicate bill.on asking shopkeeper say i don’t have computerize system to capture records and completely deny to give bill. I have a question at the time of purchasing if we are paying service tax for a product which is mentioned in a permanent bill also as the product i have purchased having 1 year warranty than without completion of warranty period how the shopkeeper’s can say they don’t have a bill?????????


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